{"id":21224,"date":"2025-12-02T18:49:49","date_gmt":"2025-12-02T17:49:49","guid":{"rendered":"https:\/\/lionsdistrict126-donations.hr\/?page_id=21224"},"modified":"2025-12-08T19:32:09","modified_gmt":"2025-12-08T18:32:09","slug":"complaints-and-claims","status":"publish","type":"page","link":"https:\/\/lionsdistrict126-donations.hr\/en\/complaints-and-claims\/","title":{"rendered":"Complaints and claims"},"content":{"rendered":"\n

Notice on the method of submitting a written consumer complaint<\/strong><\/p>\n\n\n\n

In accordance with Article 10, paragraph 4 of the Consumer Protection Act (Official Gazette, No. 19\/22), consumers are hereby informed that they can submit a complaint about the quality of our services in writing:<\/p>\n\n\n\n

\u2022 by post to the address: LIONS DISTRICT 126 CROATIA Miramarska cesta 24, 10000 Zagreb<\/p>\n\n\n\n

\u2022 by e-mail: gdpr@lionsregattacroatia.hr<\/p>\n\n\n\n

\u2022 or by fax: 052\/427 132<\/p>\n\n\n\n

The trader is obliged to respond in writing, by post or e-mail, to the consumer’s written complaint within 15 days of receiving it.<\/p>\n\n\n\n

In accordance with Art. 27, paragraph 4 of the Consumer Protection Act, consumers are informed that after receiving the trader’s response to a written complaint, or after the deadline for submitting it has expired, they may submit a complaint to the Consumer Complaints Commission of Usluga Pore\u010d d.o.o. in person, at the Company’s business premises or in writing:<\/p>\n\n\n\n

\u2022 by post to the address: LIONS DISTRICT 126 CROATIA Miramarska cesta 24, Zagreb<\/p>\n\n\n\n

\u2022 by e-mail: gdpr@lionsregattacroatia.hr<\/p>\n\n\n\n

\u2022 or by fax: 052\/427 132<\/p>\n\n\n\n

The Commission is obliged to respond to the consumer’s complaint by post or e-mail within 30 days of receiving the complaint.<\/p>\n\n\n\n

President of the Association<\/p>\n","protected":false},"excerpt":{"rendered":"

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